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Office Practice — JAMB Syllabus
Below are the topics and areas you are expected to study for Office Practice in the UTME examination. Questions will be drawn from these topics.
1
The Office
Topics / Contents
- Types of office
- Office layout and organization
- Office equipment and machines
- Filing and indexing systems
2
Office Communication
Topics / Contents
- Types of communication
- Correspondence
- Telephone etiquette
- Mail handling
3
Office Personnel
Topics / Contents
- Roles and responsibilities
- Qualities of office staff
- Training and development
- Office ethics